Please note that any products purchased through third-party vendors must be returned directly to the vendor through which the purchase was made.
Our products are sold through various third-party platforms such as Amazon, eBay, and other online marketplaces. If you made your purchase through one of these vendors, we are unable to process the return ourselves. Instead, you must initiate the return process directly with the third-party vendor where the purchase took place.
Please follow the return instructions provided by the vendor, as each platform may have different procedures and timelines for returns. We recommend reviewing the specific return policies of the third-party site to ensure that you meet any deadlines or requirements for returning the item.
If you need further assistance or have any questions regarding the return process with a third-party vendor, please contact their customer support team.