We understand that seeing an unexpected charge can be concerning. Covercraft is here to help you investigate and resolve any discrepancies.
Steps to Take
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Review Your Order History
Sign in to your Covercraft account on Covercraft.com.
Check your Order History to confirm all purchases and charges.
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Check Your Order Confirmation Email
Every order includes a confirmation email with the total charged and payment details.
Compare this with the charge on your statement to ensure it matches.
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Contact Covercraft Support
If the charge does not match your order, submit a request through our Help Center.
Include your order number, date of purchase, and a copy of the charge as it appears on your card statement.
You can also call us at 1-800-274-7006 for immediate assistance.
Tips & Notes
Some charges may appear as pending on your account before final processing. This is normal and usually resolves within a few business days.
If multiple items were ordered, shipping or tax adjustments may result in a slightly different total than initially expected.
Need More Help?
Submit a request via our Help Center for a detailed review.
Our team will investigate and assist in resolving any unexpected charges promptly.